PRIVACY POLICY
Last updated August 21, 2024
This privacy notice for Lift Track ("we,"
"us," or "our"), describes how and why we might collect, store, use,
and/or share ("process") your
information when you use our services ("Services"), such as
when you:
- Download and use our mobile
application (Lift Track),
or any other application of ours
that links to this privacy
notice
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this privacy
notice will help you understand your privacy rights and choices.
If you do not agree with our policies and practices, please do
not use our Services. If you still
have any questions or concerns, please contact us at evan@lifttrackapp.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice,
but you can find out more details about any of these topics
by clicking the link following each key point or by using
our
table of contents
below to find the section you are looking for.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and
the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we collect any information from third parties? We may collect information from
public databases, marketing partners, social media platforms, and
other outside sources. Learn more about
information collected from other sources.
How do we process your information? We process your
information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason to
do so. Learn more about
how we process your information.
How do we keep your information safe? We have organizational and technical processes
and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to
exercise your rights is by visiting https://lifttrackapp.com/privacy-policy, or by contacting us. We will
consider and act upon any request in accordance with applicable data
protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you
provide to us.
We collect personal information that you voluntarily provide to
us when you register on the Services,
express an interest in obtaining information about us or
our products and Services, when you participate in
activities on the Services, or otherwise when you contact
us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include
the following:
- contact or authentication data
Sensitive Information. We do not process sensitive
information.
Social Media Login Data. We may provide you
with the option to register with us using your existing social
media account details, like your Facebook, X, or other social
media account. If you choose to register in this way, we will
collect certain profile information about you from the social
media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. If you use our application(s), we
also may collect the following information if you choose to provide us
with access or permission:
- Push Notifications. We may request to send you push notifications
regarding your account or certain features of the application(s).
If you wish to opt out from receiving these types of communications,
you may turn them off in your device's settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short:Some information — such as your Internet
Protocol (IP) address and/or browser and
device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not reveal
your specific identity (like your name or contact information)
but may include device and usage information, such as your IP
address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our Services,
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record
in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser
type, and settings and information about your activity in the
Services(such as the
date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which
features you use), device event information (such as system
activity, error reports (sometimes called "crash dumps"), and hardware
settings).
Google API
Information collected from other sources
In Short: We may collect limited data from public
databases, marketing partners, social media
platforms, and other outside sources.
In order to enhance our ability to provide relevant marketing,
offers, and services to you and update our records, we may
obtain information about you from other sources, such as public
databases, joint marketing partners, affiliate programs, data
providers, social media platforms, and from other third parties. This information includes
mailing addresses, job titles, email addresses, phone numbers,
intent data (or user behavior data),
Internet Protocol (IP) addresses, social media profiles, social media
URLs, and custom profiles, for purposes of targeted advertising and
event promotion.
If you interact with us on a social media platform
using your social media account (e.g., Facebook
or X), we receive personal information about you from
such platforms such as your name, email address, and
gender. Any personal information that we collect from
your social media account depends on your social media
account's privacy settings. Please note that their own
use of your information is not governed by this privacy
notice.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide,
improve, and administer our Services,
communicate with you, for security and fraud
prevention, and to comply with law. We may
also process your information for other
purposes with your consent.
We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and
otherwise manage user accounts.
We may process your information so you can create
and log in to your account, as well as keep your account in
working order.
- To deliver and facilitate delivery of services to the
user.
We may process your information to provide you with
the requested service.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short:
We may share information in specific situations described in
this section and/or with the following third parties.
We may need to share
your personal information in the following situations:
- Business Transfers. We may share or
transfer your information in connection with, or during
negotiations of, any merger, sale of company assets,
financing, or acquisition of all or a portion of our
business to another company.
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a
social media account, we may have access to certain
information about you.
Our Services offer you the ability to register and log in using
your third-party social media account details (like your
Facebook or X logins). Where you choose to do this, we will
receive certain profile information about you from your social
media provider. The profile information we receive may vary
depending on the social media provider concerned, but will often
include your name, email address, friends list, and profile
picture, as well as other information you choose to make public
on such a social media platform.
We will use the information we receive only for the purposes
that are described in this privacy notice or that are otherwise
made clear to you on the relevant Services. Please note that we
do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider.
We recommend that you review their privacy notice to understand
how they collect, use, and share your personal information, and
how you can set your privacy preferences on their sites and
apps.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined
in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it
is necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than the period of time in which
users have an account with us.
When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize such information, or,
if this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store
your personal information and isolate it from any further processing
until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed
to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access,
steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information
to and from our Services is at your own risk. You should only access
the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of
age.
We do not knowingly collect, solicit data from, or market to
children under 18 years of age, nor do we knowingly sell such
personal information. By using the Services, you represent that
you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the
Services. If we learn that personal information from users less
than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such
data from our records. If you become aware of any data we may
have collected from children under age 18, please contact us at evan@lifttrack.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at
any time, depending on your country, province, or state of
residence.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express
and/or implied consent depending on the applicable
law, you have the right to withdraw your consent
at any time. You can withdraw your consent at any
time by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the
lawfulness of the processing before its withdrawal
nor, when applicable
law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing
grounds other than consent.
Account Information
If you would at any time like to review or change
the information in your account or terminate your
account, you can:
- Contact us using the contact information
provided.
Upon your request to terminate your account, we
will deactivate or delete your account and
information from our active databases. However, we
may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or
comply with applicable legal requirements.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track ("DNT") feature
or setting you can activate to signal your privacy
preference not to have data about your online browsing
activities monitored and collected. At this stage, no
uniform technology standard for recognizing and implementing
DNT signals has been finalized. As such, we do not currently respond to DNT
browser signals or any other mechanism that
automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you
about that practice in a revised version of this privacy
notice.
California law requires us to let you know how we respond
to web browser DNT signals. Because there currently is not
an industry or legal standard for recognizing or honoring DNT signals, we
do not respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado,
Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky,
Montana, New Hampshire, New Jersey, Oregon, Tennessee,
Texas, Utah, or Virginia, you may have the right to request access to
and receive details about the personal information
we maintain about you and how we have processed it,
correct inaccuracies, get a copy of, or delete your
personal information. You may also have the right to
withdraw your consent to our processing of your
personal information. These rights may be limited in
some circumstances by applicable law. More
information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal
information in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique personal
identifier, online identifier, Internet
Protocol address, email address, and
account name |
|
B. Personal information as defined
in the California Customer Records
statute | Name, contact information,
education, employment, employment
history, and financial information |
|
We may also collect
other personal
information outside of
these categories through
instances where you
interact with us in
person, online, or by
phone or mail in the
context of:
- Receiving help through
our customer support
channels;
- Participation in
customer surveys or
contests; and
- Facilitation in the
delivery of our Services
and to respond to your
inquiries.
We will use and retain the
collected personal
information as needed to
provide the Services or for:
C. Protected
classification
characteristics under
state or federal law | Gender, age, date of
birth, race and
ethnicity, national
origin, marital status,
and other demographic
data |
|
D. Commercial
information | Transaction
information,
purchase history,
financial details,
and payment
information |
|
E.
Biometric
information | Fingerprints
and
voiceprints |
|
F.
Internet
or
other
similar
network
activity | Browsing
history,
search
history,
online
behavior,
interest
data,
and
interactions
with
our
and
other
websites,
applications,
systems,
and
advertisements |
|
G.
Geolocation
data | Device
location |
|
H.
Audio,
electronic,
sensory,
or
similar
information | Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities |
|
I.
Professional
or
employment-related
information | Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us |
|
J.
Education
Information | Student
records
and
directory
information |
|
K.
Inferences
drawn
from
collected
personal
information | Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics |
YES |
| L.
Sensitive
personal
Information | |
NO
|
- Category H - As long as the user has an account with us
- Category K - As long as the user has an account with us
Sources of Personal Information
How We Use and Share Personal Information
Will your information be shared with anyone else?
We may use your personal information for our own business
purposes, such as for undertaking internal research for
technological development and demonstration. This is not
considered to be "selling" of
your personal information.
We have not disclosed, sold, or shared any personal information
to third parties for a business or commercial purpose in the
preceding twelve (12) months. Wewill not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws.
However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law. These rights include:
- Right to know whether or not we are processing your
personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal
data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you
previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal
data if it is used for targeted advertising (or sharing as defined under California’s
privacy law), the sale
of personal data, or profiling in furtherance of decisions that
produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the
following rights:
- Right to obtain a list of the categories of third parties to which
we have disclosed personal data (as permitted by applicable law,
including California's and Delaware's privacy law)
- Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Oregon’s privacy law)
- Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal
data collected through the operation of a voice or facial
recognition feature (as permitted by applicable law, including
Florida’s privacy law)
How to Exercise Your Rights
or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request
on your behalf. We may deny a request from an authorized agent that does not submit
proof that they have been validly authorized to act
on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity
to determine you are the same person about whom we have the
information in our system. We will only use personal information
provided in your request to verify your identity or authority to
make the request. However, if we cannot verify your identity from
the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your
identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent,
we may need to collect additional information to verify your identity
before processing your request and the agent will need to provide a written
and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by
emailing us at evan@lifttrackapp.com. We will inform you in writing of
any action taken or not taken in response to the appeal, including a
written explanation of the reasons for the decisions. If your appeal
is denied, you may submit a complaint to your state attorney
general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users
who are California residents to request and obtain from us, once a year
and free of charge, information about categories of personal information
(if any) we disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you
are a California resident and would like to make such a request, please
submit your request in writing to us by using the contact details provided
in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The
updated version will be indicated by an updated "Revised" date at the top of
this privacy notice. If we make material changes to this privacy
notice, we may notify you either by prominently posting a notice
of such changes or by directly sending you a notification. We encourage
you to review this privacy notice frequently to be informed of how
we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO)
by email at
evan@lifttrack.com,
by phone at 17046570257, or contact us by post at:
Lift Track
Data Protection Officer
1135 Bay Street Apt.8 San Francisco 94123
United States
13. HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE
DATA WE COLLECT FROM
YOU?
Based on the applicable laws of
your country or state of residence in the US, you may
have the right to request access
to the personal information we
collect from you, details about
how we have processed it,
correct inaccuracies, or delete
your personal information. You
may also have the right to withdraw your consent to
our processing of your personal
information. These rights may be
limited in some circumstances by
applicable law. To request to
review, update, or delete your
personal information, please visit: https://lifttrackapp.com/privacy-policy.